Terms & Conditions

Website: neohomestyle.com
Effective Date: 31/03/2026

Welcome to Neo Home Style. These Terms & Conditions govern your use of our website and services. By accessing or purchasing from our store, you agree to comply with the following terms. Please read them carefully before using our website.

1. General Information

This website is operated by Neo Home Style. Throughout the site, the terms “we”, “us”, and “our” refer to Neo Home Style. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms & Conditions.

Business Details:

  • Email: neohomestyle82@gmail.com

  • Phone: 8336981408

  • Address: BARUIPUR, NATUNPARA, WARD NO -11, SOUTH 24 PARGANAS, KOLKATA -700144

  • Category: Home & Garden

2. Eligibility

By using this website, you confirm that you are at least 18 years old or accessing the website under the supervision of a parent or legal guardian. You agree to provide accurate and complete information when placing an order.

3. Products & Services

We specialize in Home & Garden products, including decor, kitchen tools, home essentials, and more. All products listed on our website are subject to availability.

We reserve the right to:

  • Limit the quantity of any product

  • Discontinue products at any time

  • Modify product descriptions and pricing without prior notice

4. Pricing & Payments

All prices listed on the website are in INR (₹) and include applicable taxes unless stated otherwise.

We accept multiple payment methods, including:

  • Online payments (UPI, Debit/Credit Cards, Net Banking)

  • Cash on Delivery (COD), where applicable

We reserve the right to cancel any order if payment is not received or authorized.

5. Order Acceptance & Cancellation

Once you place an order, you will receive an order confirmation via email or SMS. However, this does not guarantee acceptance of your order.

We may cancel or refuse orders for reasons including:

  • Product unavailability

  • Incorrect pricing

  • Suspected fraudulent activity

In case of cancellation, any paid amount will be refunded to your original payment method.

6. Shipping & Delivery

We strive to deliver your products in a timely manner. Estimated delivery timelines are mentioned on the product page.

However, delays may occur due to:

  • Logistics issues

  • Weather conditions

  • Government restrictions

We are not liable for delays caused by third-party courier services.

7. Returns & Refunds

Our Return & Refund Policy governs all return requests. Customers may request returns under valid conditions such as:

  • Damaged product

  • Incorrect item received

Conditions:

  • Request must be raised within the specified time

  • Product must be unused and in original packaging

Refunds will be processed after inspection of the returned product.

8. User Responsibilities

You agree not to:

  • Use the website for unlawful purposes

  • Transmit harmful code or viruses

  • Violate any applicable laws or regulations

Any misuse of the website may result in termination of your access.

9. Intellectual Property

All content on this website, including text, images, logos, graphics, and design, is the property of Neo Home Style and is protected under applicable copyright laws.

You may not reproduce, duplicate, or exploit any content without written permission.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for:

  • Their content

  • Privacy policies

  • Practices

Accessing third-party sites is at your own risk.

11. Limitation of Liability

Neo Home Style shall not be liable for any direct, indirect, incidental, or consequential damages arising from:

  • Use of our website

  • Purchase of our products

  • Service interruptions

Your use of the website is at your sole risk.

12. Privacy Policy

Your submission of personal information through the store is governed by our Privacy Policy. We ensure that your data is handled securely and responsibly.

13. Modifications to Terms

We reserve the right to update, change, or replace any part of these Terms & Conditions at any time. Changes will be effective immediately upon posting on the website.

It is your responsibility to check this page periodically for updates.

14. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts located in Kolkata, West Bengal.

15. Contact Information

If you have any questions about these Terms & Conditions, you may contact us:

  • Email: neohomestyle82@gmail.com

  • Phone: 8336981408

  • Address: BARUIPUR, NATUNPARA, WARD NO -11, SOUTH 24 PARGANAS, KOLKATA -700144

16. Disclaimer

We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free. All products and services are provided “as is” and “as available” without any warranties unless explicitly stated.

17. Indemnification

You agree to indemnify and hold harmless Neo Home Style and its affiliates, partners, and employees from any claim or demand arising out of your breach of these Terms or violation of any law.

18. Termination

We reserve the right to terminate or suspend access to our website immediately, without prior notice, for any violation of these Terms & Conditions.

19. Entire Agreement

These Terms & Conditions constitute the entire agreement between you and Neo Home Style and govern your use of the service, superseding any prior agreements.

20. Severability

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain valid and enforceable.

Thank you for choosing Neo Home Style. We value your trust and aim to provide you with the best Home & Garden shopping experience.