Privacy policy

Last updated: 31/03/2026

At Neohomestyle.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and make purchases from our Home & Garden store.

By using our website, you agree to the terms outlined in this policy. If you do not agree, please do not access or use our services.

1. Information We Collect

We collect various types of information to provide and improve our services.

a) Personal Information

When you interact with our website, we may collect personal details such as:

This information is collected when you:

  • Place an order
  • Register an account
  • Subscribe to newsletters
  • Contact customer support

b) Non-Personal Information

We may also collect non-identifiable data, including:

  • Browser type
  • IP address
  • Device information
  • Pages visited
  • Time spent on the site

This helps us improve website functionality and user experience.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and deliver your orders
  • To communicate order updates and support
  • To improve our website and services
  • To send promotional offers and updates (only if you opt-in)
  • To prevent fraudulent transactions
  • To comply with legal obligations

We ensure your data is used responsibly and only for legitimate business purposes.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

a) Service Providers

Trusted third-party partners who assist in:

  • Payment processing
  • Shipping and delivery
  • Website hosting
  • Marketing services

These parties are obligated to keep your information confidential.

b) Legal Requirements

We may disclose your information if required:

  • By law or government authorities
  • To protect our legal rights
  • To prevent fraud or security threats

4. Payment Security

We take your payment security seriously. All transactions are processed through secure and trusted payment gateways. Your sensitive financial information such as card details is not stored on our servers.

We use industry-standard encryption technologies to protect your data during transactions.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience.

What Cookies Do:

  • Remember your preferences
  • Track website performance
  • Provide personalized content

You can choose to disable cookies through your browser settings, but some features of the website may not function properly.

6. Data Retention

We retain your personal information only for as long as necessary:

  • To fulfill orders
  • To comply with legal obligations
  • To resolve disputes

Once the data is no longer required, it is securely deleted or anonymized.

7. Your Rights

As a user, you have the following rights:

  • Access your personal data
  • Request correction of incorrect information
  • Request deletion of your data
  • Withdraw consent for marketing communications

To exercise these rights, contact us at:
📧 neohomestyle82@gmail.com

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites.

We encourage you to read their privacy policies before sharing any information.

9. Children's Privacy

Neohomestyle.com does not knowingly collect personal information from children under the age of 18. If we become aware of such data, we will take immediate steps to delete it.

10. Data Security

We implement strong security measures to protect your information:

  • Secure servers
  • SSL encryption
  • Restricted access to data
  • Regular security monitoring

However, no method of transmission over the internet is 100% secure. We strive to protect your data but cannot guarantee absolute security.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

We recommend reviewing this page periodically to stay informed.

12. Contact Information

If you have any questions about this Privacy Policy, you can contact us:

Store Name: Neohomestyle.com
Business Email: neohomestyle82@gmail.com
GST Number: 19AVZPD9062F1ZZ
Address:
Baruipur, Natunpara
Ward No - 11
South 24 Parganas
Kolkata - 700144
West Bengal, India

13. Consent

By using our website, you consent to our Privacy Policy and agree to its terms.

14. Marketing Communication

If you opt-in to receive marketing communications:

  • You may receive emails about offers, discounts, and new arrivals
  • You can unsubscribe anytime using the link in the email

We respect your preferences and will not spam you.

15. Order and Transaction Data

When you place an order, we collect necessary details to:

  • Process your purchase
  • Deliver your products
  • Provide customer support

This includes transaction details, purchase history, and delivery information.

16. Location-Based Information

We may collect general location data based on your IP address to:

  • Improve regional services
  • Provide accurate shipping estimates

This data is not used to personally identify you.

17. Fraud Prevention

To ensure a safe shopping experience, we may monitor transactions for:

  • Suspicious activity
  • Unauthorized payments
  • Fraud risks

If detected, we may cancel orders or request verification.

18. Policy Acceptance

Continued use of our website indicates acceptance of this Privacy Policy. If you disagree with any part, please discontinue use of our services.

19. Governing Law

This Privacy Policy is governed by the laws of India. Any disputes shall fall under the jurisdiction of courts located in West Bengal.

20. Transparency and Trust

At Neohomestyle.com, we believe in transparency. Your trust is important to us, and we are committed to protecting your personal data with the highest standards.